Shipping & delivery
Where we ship
We ship worldwide. Enter your address at checkout to see the delivery options and cost for your country. If an item can't be sent to your country, checkout will tell you before you pay.
Shipping cost
- Germany: always free.
- Europe: €3.99, or free on orders over €35.
- Rest of the world (including UK and US): €5.99, or free on orders over €45.
- Pet products and made-to-order items (mugs, tote bags, mouse pads): cost is shown at checkout.
Delivery time
- Europe: usually 5 to 15 business days.
- Rest of the world: usually 7 to 20 business days.
- Made-to-order items: printed after you order, so allow 2 to 5 extra business days.
These are estimates, not guarantees, and delivery can take longer in busy periods. For Christmas, we recommend ordering by 5 December.
Tracking
When your order ships, you will get an email with tracking information where the carrier provides it. Questions? Use our contact page.
Customs and import fees
Orders shipped outside the EU may be charged import duties or taxes by your country. These are set by your local customs office and are paid by the recipient.
Good to know
- Orders with several items can arrive in separate parcels.
- Please check your delivery address carefully. If a parcel is returned because of a wrong address, we may need to charge for sending it again.
- If your parcel arrives damaged, see our Returns & refunds page.
Last updated: 14 November 2026